Entries by Abbie McGurk

FD Services celebrate national customer excellence service award

In June, colleagues in the Facilities Directorate (FD) successfully completed the annual surveillance visit for a national customer service excellence accreditation, for the third year running. Customer Service Excellence® is a Government standard that recognises an organisation’s commitment to putting customers first. Within the FD, Sport and Physical Activity, Catering, Conferencing and Print, Estates Facilities […]

Estate Services Update, July 2021

Capital Developments Update Sir William Henry Bragg Building There are just a few months to go now before doors open into the Sir William Henry Bragg Building. To keep everyone informed of progress, regular videos will be produced showing fit out work taking place. You can watch the latest video here. Facility boost for Faculty […]

Conferencing Update, July 2021

The Conferencing team continue to work hard to support the asymptomatic test centre on campus as well as international student arrival. They also have exciting virtual conferences coming up over the summer and have been shortlisted for awards recognition. Virtual conference activity continues The Conferencing team are continuing to work really hard to deliver great […]

Campus Support Services Update, July 2021

Cleaning Services update Cleaning Services are currently working on a gateway review of all aspects of the service. The team’s vision is to implement changes that will improve service delivery and support the University in providing a safe, clean and hygienic environment conducive to studying and working for the new academic year. A key part […]

Facilities Directorate Support Services Update, July 2021

Finance Team Since April, the team have successfully submitted the new five-year integrated plan which is the FD’s financial forecast for 2021/2022. Reflected in the plan are new requirements arising from the University strategy such as net zero carbon, the seven climate principles which address the University’s sustainability commitment along with Estates ambition to become […]

Sustainability Services Update, July 2021

Sustainability Awards The winners have been announced for this year’s Sustainability Awards! Each year we celebrate the sustainability achievements of students and staff at the University of Leeds with the Annual Sustainability Awards. This year we reached a record number of nominations, so we want to give a huge, heartfelt thank you to everyone who […]

Great Food at Leeds Update, July 2021

A brand-new café is set to welcome new customers from the end of August. Based in the Sir William Henry Bragg Building on Woodhouse Lane, the 1915 café takes its name and inspiration from the year University of Leeds alumni Sir William Henry Bragg was awarded a Nobel Prize. The 1915’s relaxed and informal menu […]

Residential Services Update, July 2021

The team in Residential Services are busy preparing for the end of the academic year and the small summer intake of students studying with the Language Centre. This involves working closely with the International Office to ensure that those students arriving are properly supported and able to move into their halls comfortably. The Accommodation Office […]

Facilities Directorate Staff Bulletin – July 2021

Work to realise the ambitions laid out in the University Strategy continues at pace and over the summer and into the autumn, the University will be articulating how all the strategic plans will fit together, be prioritised and financed. The FD will be heavily involved in the planning, prioritisation and delivery of some of the […]

Sport and Physical Activity update, July 2021

Annual Leeds Sports Awards This year’s Leeds Sports Awards were again a big success for the University with three University sports teams listed as finalists and the Women’s Rugby Union team announced winners of the Student Sport: Participation award! Runners up in their categories included The Volleyball club which was a finalist in the Student […]