Programme Management Office

Delivering programmes of change projects
Delivering programmes of change projects
Delivering programmes of change projects
Delivering programmes of change projects

Programme Management Office

Providing support and assistance to the Facilities Directorate in delivering programmes of change projects.

The Programme Management Office comprises two teams that work closely together; the Business Improvement Team and the Estate Programme Management Team.

The Estate Programme Management Team undertakes programme level management, reporting and assurance of the Estates delivery programmes (for example the Capital programme and Revenue programmes), whereas the Business Improvement Team offers support in the delivery of change projects across the Facilities Directorate to deliver business improvement.

Business development

Programme management

Translating ideas into projects
Developing business cases
Prioritising projects and initiatives

Collating data to support decision making
Project management advice
Increase project success

Business Improvement

The Business Development team supports business improvement projects, initiatives and events across the Facilities Directorate.

Contact the Business Development team is you need help:

Facilitating business process mapping and gap analysis to support and develop your processes
Collecting, collating and presenting Key Performance Indicators (KPIs) reports and management data
Supporting the implementation of software systems across the Facilities Directorate
Managing mystery shopping, customer feedback and survey analysis
Supporting management teams in their strategic planning sessions

Contact Business Development team

Estate Programme Management

The Estate Programme Management team track the programmes delivered by estates providing reports for key stakeholders such as the University’s capital programme.

Contact the Programme Management team is you need help:

Developing business cases for investment in the University estate and coordinating with the capital group
Developing future strategic programme and project prioritisation processes
Facilitating governance and control processes and administration of approval process

Contact Estate Programme Management team

Key contacts

Name	Position	Email
James Robson	Head of Programme Management Office	j.robson2@leeds.ac.uk
Andrea Kerridge	Business Improvement Manager (Interim)	a.kerridge@leeds.ac.uk
Haley Greaves	Business Improvement Officer	h.l.greaves@leeds.ac.uk
Rebecca Damment-Vessozi	Business Improvement Officer	r.damment-vezzosi@leeds.ac.uk
Alan Copland	Business Improvement Officer	a.copland@leeds.ac.uk
Jane Clayton	Quality Manager	j.clayton2@leeds.ac.uk
Sam Anderson	Management Information Administrator	s.w.anderson@leeds.ac.uk
Hannah Coates	Portfolio Information Officer	h.l.coates@leeds.ac.uk