Report faults and problems through our online form. PLEASE ONLY USE THIS FORM IF YOU DON’T HAVE ACCESS TO SAP ONLINE.
MAKE AN ENQUIRY
Contact our team with any enquiries
FREQUENTLY ASKED QUESTIONS
Get answers to the most frequently asked questions.
I reported a job earlier, when will an engineer be here?
A Service Level Agreement (SLA) has been agreed for various faults across campus. The length of time it takes for an engineer to visit depends on the nature of the job. However, we will get an engineer out to assess your fault as soon as possible.
If you have any questions regarding your request please contact the helpdesk on 0113 34 35555 quoting your job number.
The heating is generally switched off when the students leave at the end of the academic year. The heating will usually get switched on again around October. However, this is subject to change depending on the weather.
I’ve got a Parking Charge Notice – what shall I do?